Frequently Asked Questions

Everything you need to know about Rekroot — from AI resume screening and UAE compliance to pricing and integrations.

Getting Started

How do I get started with Rekroot?
Create a free account at rekroot.ae — no credit card required. Post your first job, share your career page link, and start receiving AI-scored applications within minutes. The free plan includes 2 active jobs and 50 AI screenings per month.
Is there a free plan?
Yes. Rekroot offers a permanent free plan (not a trial) with 2 active job postings, 50 AI resume screenings per month, and 2 team members. Quotas reset monthly. No credit card is required to sign up.
How long does setup take?
Under 5 minutes. Create your account, complete the 3-step onboarding wizard (company profile, first job posting, career page link), and you're ready to receive applications with automatic AI scoring.
Can I import candidates from another ATS?
Currently, Rekroot supports candidate entry through your public career page application form and manual addition. CSV import for bulk candidate migration is available via the export/import feature. Direct ATS-to-ATS migration is planned for a future release.

AI Screening

How does AI resume screening work in Rekroot?
When a candidate applies, Rekroot's AI extracts skills, experience, and qualifications from their resume, maps them against your job description requirements, and generates a Rekroot Match Score from 0 to 100. The entire process takes under 10 seconds per resume. Candidates are automatically ranked in your pipeline by fit score.Deep dive: How AI resume screening works →
What is the Rekroot Match Score?
The Rekroot Match Score is a 0-100 AI-generated rating that measures how well a candidate's resume matches your specific job requirements. It evaluates three dimensions: skills alignment, experience relevance, and qualification match. A score of 80 or above typically indicates a strong candidate worth interviewing.
Is AI screening biased?
Rekroot's AI evaluates resumes based on skills, experience, and qualifications only — not names, photos, gender, age, or nationality. The system complies with UAE Federal Decree-Law No. 45/2021 on Personal Data Protection. All candidates are informed that their data will be analyzed by automated systems.

UAE Compliance

Does Rekroot help with Emiratization compliance?
Yes. Rekroot includes an Emiratization analytics dashboard that tracks your Emirati-to-total-employee ratio, calculates the gap to your MOHRE target, and visualizes hiring trends by nationality. Visa type tracking identifies UAE nationals and other visa categories across your candidate pipeline.Read our Emiratization compliance guide →
What is WPS and how does Rekroot handle it?
WPS (Wage Protection System) is the UAE's mandatory electronic salary transfer system. Rekroot's WPS compliance checker validates that salary offers meet MOHRE minimum thresholds by employee category: AED 4,000 for bachelor's degree holders, AED 3,000 for diploma holders, and AED 2,500 for semi-skilled workers. A warning appears if an offer letter salary falls below the threshold.
Can Rekroot generate MOHRE-compliant offer letters?
Yes. Rekroot generates bilingual Arabic-English offer letter PDFs with all MOHRE-required fields: salary breakdown (basic, housing, transport allowances), contract type (limited-term), probation period, visa sponsorship terms, and gratuity provisions. Letters can be sent directly to candidates via email with the PDF attached.Read our MOHRE hiring process guide →
Does Rekroot support Arabic?
Yes. Rekroot provides a fully bilingual Arabic-English interface with complete RTL (right-to-left) support. The entire dashboard, career pages, offer letters, email templates, and candidate communications are available in both languages. You can switch languages instantly from any page.

Pricing & Plans

How much does Rekroot cost?
Rekroot offers four plans: Free ($0 — 2 jobs, 50 screenings), Starter ($49/month — 5 jobs, 200 screenings, Emiratization dashboard, Arabic UI), Growth ($149/month — 15 jobs, 500 screenings, MOHRE compliance, interview scorecards, branded career page), and Scale ($299/month — unlimited jobs and screenings, WPS compliance, webhooks, dedicated support).
Is there a trial period?
Rekroot does not use time-limited trials. Instead, the free plan is permanent — your quotas (2 jobs, 50 screenings) reset every month. You can use the free plan indefinitely and upgrade when you need more capacity or UAE-specific compliance features.
Can I change plans at any time?
Yes. You can upgrade or downgrade your plan at any time from the Billing page in your dashboard. When upgrading, the new features are available immediately. When downgrading, your current plan remains active until the end of the billing period.

Features & Integrations

Does Rekroot integrate with Zapier or Make?
Yes. Rekroot supports webhook integrations with Zapier, Make, and any HTTP-based automation tool. You can configure up to 5 webhooks per account that trigger on four events: candidate applied, candidate stage changed, offer letter sent, and job created. All webhooks are signed with HMAC-SHA256 for security.
Can I customize the hiring pipeline stages?
Yes. Rekroot provides default pipeline stages (Applied, Screening, Interview, Offer, Hired, Rejected) and lets you create custom stages. You can add, rename, reorder, and color-code stages to match your hiring workflow. Custom stages are available on all plans.
Does Rekroot post jobs to Google Jobs?
Yes. Every job on your Rekroot career page includes JobPosting structured data (JSON-LD schema) that Google Jobs automatically indexes. This means your job listings appear in Google search results for free — no paid job board postings required. Google typically indexes new listings within a few days.
Can my team collaborate on hiring decisions?
Yes. Rekroot supports team collaboration with candidate notes and @mentions, interview scorecards with 1-5 star ratings and recommendations, and shared pipeline views. The Growth plan supports up to 10 team members, and the Scale plan offers unlimited team seats.

Still have questions?

Start your free account and explore Rekroot yourself — or reach out to our support team.